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Content evaluation through user testing

User testing is the best way to evaluate your online content. Our team has experience designing and facilitating user testing sessions.

Our approach

We will:

Help you recruit a small group of test participants from your key user groups
Design some tasks that will allow them to test your web content
Work with users one-on-one
Observe their behaviour and note their comments
Record the sessions on video.

This will show us where your content works and where it needs to be improved.

We will produce a report summarising our findings and suggesting ways you can improve your content. We can provide you with video clips highlighting issues in the report.

How we work

We will talk to you to identify:

Key user groups for your content
Tasks or information goals that your content must support
Concerns you may have about your content
Scope, expectations and timelines for the project.

Based on our discussions with you, we will draft a proposal. This will set out how the work will be done, when it will be finished and what you'll get from us at the end of the project.